Shopping for someone else but not sure what to give them? Give them the gift of choice with a Lustere Living gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
We accepts payments with :
Payment plan :
Simply opt for Afterpay / Latitude Pay or Put it on Lay Buy as payment method.
- Afterpay - As soon as you purchased any item/s from us and settled your first payment , your order is processed straight away, hence you will be able to receive the item sooner and the balance is payable in 4 instalment period. Minimum deposit varies according to item. You can pay your balance using credit/ debit card. For further information please refer to Afterpay website. ( more info https://www.afterpay.com/en-AU )
- Latitude Pay - Now you can pay in 10 weekly instalments instead of all at once. Use LatitudePay to get what you want today, then spread out your payments so they’re no big deal. Pay each instalment on time and it won’t cost a cent more than the purchase price. If you miss a payment there’s a $10 fee, but we’ll send you a reminder to help keep you on track. ( more info https://www.latitudepay.com )
- Put it on Lay Buy - Alternatively you can use this payment method to lay by any item using your Paypal account. There is a minimum of 40% deposit to be paid in advance when you submit an order to us. The balance owing is payable over 2 months period of instalment. If you wish to settle your balance sooner kindly let us know via email so that we can revise your payment schedule. Your order will be processed and you will get the item once all the balance is paid in full.
For your shipping assurance we do not ship to PO BOX address.
Kindly provide us the complete street postal address for your nominated shipping destination.
AUSTRALIA DOMESTIC PARCELS SHIP VIA AUSTRALIA POST / TNT EXPRESS / COURIER PLEASE
INTERNATIONAL PARCELS SHIP VIA DHL / FEDEX / EMS
*ALL PARCELS INCLUDES TRACKING NUMBER*
- Contact us within : 7 days of delivery
- Ship items back within : 14 days of delivery
- We offer complimentary return for our rugs collection within Australia wide.
- Once we get the item/s back, we will process return inspection.
- We will issue full refund for your return item/s in condition that the item/s is received by us in original, unused and undamaged condition.
- We are not responsible for any lost parcel/s during transit and we are unable to offer refunds, exchanges or credit notes on lost parcel/s.
- 10% restocking fees may applies if order is cancelled during transit.
- Unfortunately because some of our items are one of a kind , we are not able to accept any exchanges.
- Items not eligible for change of mind returns.
- International Return postage outside Australia is at customer's cost
- Orders of 3 or more rugs of any size or style, only a single item from the order is eligible for return.
- Orders of 2 or more rugs of the same SKU (same style & same size), only a single item of the same SKU is eligible for return.
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Heavily damaged item