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Return Policy

We gladly accept returns :
  • Contact us within : 7 days of delivery
  • Ship items back within : 14 days of delivery
  • Once we get the item/s back, we will process return inspection.
  • We will issue full refund for your return item/s in condition that the item/s is in original undamaged condition.
  • 10% restocking fees may applies if order is cancelled during transit.
  • Unfortunately because some of our items are one of a kind , we are not able to accept any exchanges or cancellations.
  • But please contact us if you have any problems with your order.
The following items can't be returned or exchanged :
Because of the nature of these items, unless they arrive damaged or defective,
We can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on SALE
Conditions of return :
  • Buyers are responsible for return shipping costs.
  • If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Perth domestic customer return :
  • Please get in touch with us should you wish to return any bulky item , we offer complimentary return pick up service from your address to our warehouse. (Applicable to selected items only)

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