Return Policy
We gladly accept returns :
- Contact us within : 7 days of delivery
- Ship items back within : 14 days of delivery
- Once we get the item/s back, we will process return inspection.
- We will issue full refund for your return item/s in condition that the item/s is in original undamaged condition.
- 10% restocking fees may applies if order is cancelled during transit.
- Unfortunately because some of our items are one of a kind , we are not able to accept any exchanges or cancellations.
- But please contact us if you have any problems with your order.
The following items can't be returned or exchanged :
Because of the nature of these items, unless they arrive damaged or defective,
We can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on SALE
Conditions of return :
- Buyers are responsible for return shipping costs.
- If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Perth domestic customer return :
- Please get in touch with us should you wish to return any bulky item , we offer complimentary return pick up service from your address to our warehouse. (Applicable to selected items only)